南ロンドン日本語キリスト教会

 

INTRODUCTION

South London Japanese Church is a UK-based Christian charity which exists to share and promote the Christian gospel message to Japanese speaking communities in the South London region and beyond.

 

We will seek to do this through holding regular worship services in Japanese with an English translation, Bible study and prayer groups. We seek to share the good news of Jesus through a variety of community outreach events and fellowship groups held throughout the year. More details about our Vision are available from our website:  

 

VISION

South London Japanese Church runs events and activities in and around the south London region, with the intention of sharing the good news of Jesus Christ with others, particularly with Japanese people living in the area.

 

We value everyone who engages with us by whatever means and we want to protect your privacy and to make sure the personal data you provide to us is kept safe.

 

This policy explains how we collect data, how we use and store this information and what it means for you.

 

We treat all our supporters in line with our beliefs and we welcome any feedback on any of our actions. Just email us at hello@sljc.co.uk

WHO WE ARE

South London Japanese Church is a Christian charity registered in England and Wales (number 1193379) and our contact address is Second Floor, 38 Dartford Road, Sevenoaks, Kent

WHICH INFORMATION DO WE COLLECT?

We collect information in different ways, depending how you contacted us. Please refer to the relevant paragraph(s) below:

If you contacted us directly, in person:

We collect personal information each time you deal with us, for example when you request information about our worship services, attend one of our events, make a donation, request materials or information, provide comments, complete surveys or otherwise provide your personal details.

If you contacted us through our website (e.g. through completing information in our Contact Us page):  We collect non-personal data such as IP addresses.We may also collect details of pages visited and files downloaded.  Website usage information may be collected using cookies, see the section on Cookies below.

If you contacted us indirectly (e.g. through one of our members):  We collect information from other parties such as members of South London Japanese Church, others who may have referred you to us or fundraising sites like Just Giving, where you have agreed to support South London Japanese Church and have given your consent. You may wish to check their privacy policies to find out more information on how they will process your data.

 

If you give your permission to other organisations: We may collect information that you make available on, for example, Twitter, Facebook, LinkedIn or similar organisations.  You may wish to check their privacy policies to find out more information on how they will process your data.

 

From publicly available data

We may collect information from Companies House, the Charity Commission and information published in articles, newspapers or blogs.

 

Sensitive dataWhere you provide the information, we may collect sensitive personal data, including, but not limited to, your religious beliefs or your physical or mental health.

 

WHAT DO WE DO WITH THIS INFORMATION?

 

Processing of requests / donations / calls to action / applications to attend events

We may use the personal data we collect to:

• Keep you up to date on news and stories about our activities; 
• Ask for financial and non-financial support, such as volunteering or prayer; 
• Process donations you give us, or to support your fundraising for us, including gift aid; 
• Provide information you have requested; 
• Provide a personalised service, such as customised website content or personalised emails; 
• Keep records of your relationship with us e.g. questions you have asked or complaints you have made; 
• Analyse the personal information we collect about you and use publicly available information to aid our understanding of our supporters, profile supporters into categories and to help provide the right information at the right time to the right supporters; and 
• Conduct market research to aid our understanding of our supporters and their views.  

 

We may use publicly available information such as newspaper articles, or information you have given permission to other organisations to share such as LinkedIn or Facebook, to identify supporters and non-supporters, including trustees, who have expressed an interest in supporting or having a public profile with charities like South London Japanese Church.


Basis of processing your data

• Consent:  If you are a new supporter contacting us for the first time on or after 1^st October 2022, we will process your personal data on the basis of the consent you provide us with.  You are free to change your preferences at any time by contacting us by telephone, post or email as shown in the section “You are in control - How to tell us when things change” below.  
• Legitimate interest:  Contacting you; If you are an existing supporter as at 1^st October 2022 we may continue to contact you by email where you have previously given us your consent.  We may also contact you by post or telephone where we have a legitimate interest to do so.  For example, where you have previously made a donation to South London Japanese Church we may continue to send you information about the work your donation is making possible or other work we may wish to do.  Where you have previously asked us not to contact you in this way we will continue to respect your contact preferences.  You can change your preferences at any time or object to us processing your data by contacting us by post or email as shown in the section “You are in control - How to tell us when things change” below.  
• Legitimate interest:  Contacting the right supporters at the right time; When you make a donation, a series of donations, express an interest in our work, or show a potential to give to our work, we will rely on our legitimate interest in order to collect additional information as noted above in ‘Processing of requests / donations / calls to action’.  This helps us to identify those supporters who would benefit from a discussion with us and to ensure we use our supporters’ money in the most effective ways.  

HOW AND WHERE WE STORE YOUR INFORMATION

How long ?
We will keep your personal information only for as long as we consider it necessary to carry out each activity.

We have a data retention policy to implement this. We take account of legal obligations and accounting and tax considerations as well as considering what would be reasonable for the activity concerned.

For example we will retain details of donations for 7 years to meet tax and accounting requirements, but we will only hold sensitive medical personal information provided to participate in an activity until that activity is completed.

If you have any questions about our Data Retention Policy please contact us by writing to:

South London Japanese Church
Second Floor
38 Dartford Road
Sevenoaks
Kent
TN13 3TQ

or by email to: hello@sljc.co.uk


Security
We ensure that we have in place appropriate technical controls to protect any personal data you provide. For example, we ensure that any online forms are encrypted and our network is protected.

We ensure that access to personal data is restricted only to those staff members or volunteers whose job roles require such access and that suitable training is provided for these staff members and volunteers.

We may make limited use from time to time of external companies to collect or process personal data on our behalf. When we do so, we carry out checks on these companies, put in place contracts to make sure our requirements are clear and carry out periodic reviews. When we do use external companies, we remain responsible for the storing and processing of your personal data.

However, we need to remind you that despite all our efforts, the internet cannot be guaranteed to be 100% secure, and that you submit data at your own risk.

Payment security
South London Japanese Church relies on your donations. We invite supporters to make payments directly to us through our UK bank account. If you make a payment to South London Japanese Church you do so at your risk through the payment method which you select.

We currently do not accept debit or credit card payments by telephone or by post.

We hold bank account details for the purpose of administering any bank Standing Orders which you may send to us. We may also hold these details for collecting direct debits in accordance with direct debit mandate rules.

Where we store your personal information
We may use cloud-based systems to process data and therefore data may be processed outside of the European Economic Area (EEA).  When using cloud-based systems we will adopt the Information Commissioner’s approved measures and therefore ensure that personal data will be held in compliance with European data protection regulations.  We take all reasonable steps to ensure that your data are stored and processed securely in accordance with this policy.  By submitting your personal data you agree to this transfer, storing and processing of your information.  

 

Should you travel overseas with us, we may share personal information with partners who deliver our work in overseas locations.  For example, this may include sensitive personal data such as medical information.  When we do so we will make you aware of the data being transferred and seek your consent to do so.  

 

 

WHEN WE SHARE YOUR INFORMATION
In line with our beliefs, we do not share or swap your information with any other charities.

Legal duty
We may need to pass on information if required by law or by a regulatory body.  For example, a Gift Aid audit by HM Revenue & Customs or if asked for details by a law enforcement agency.

Our service providers and third parties
Occasionally we may employ agents to carry out tasks on our behalf, such as fulfilling orders or processing donations. These agents are bound by contract to protect your data and we remain responsible for their actions. We may provide third parties with general information about users of our site, but this information would be both aggregate and anonymous. However, we may use IP address information to identify a user if we feel that there are or may be safety and/or security issues or to comply with legal requirements.

COOKIES

What are Cookies?
We may collect data using cookies. A cookie is a text file that may be sent from our website as soon as you visit the site. It is stored on your computer’s hard drive and helps us to identify your computer (not you) and collects information in an aggregate, anonymous way.

Cookies may be used to collect information about your visit to our website, for example, traffic data, location data, device information, the date and time of your visit and the pages that you visit.

The use of cookies is an industry standard for most major websites. You can find more information about cookies by following these two links.

http://www.allaboutcookies.org

https://www.aboutcookies.org


South London Japanese Church’s use of cookies on our website
We may use the cookie data that we collect to:  

 

• customise the content on our website and to help to understand our visitors’ current and future needs; 
• process any requests, applications or transactions you may make; 
• aid internal administration and analysis.  

Managing cookies
Most browsers allow you to turn off the cookie function. To do this you should look at the help function on your browser.

Third party cookies
South London Japanese Church may work with a number of third party suppliers who may set cookies on our website to enable them to provide us with services. These will usually be used for reporting and advertising purposes so we can improve the way we communicate. We may use websites such as YouTube and Vimeo to embed videos and you may be sent cookies from these websites. We do not control the setting of these cookies, so we suggest you check the third party website for more information about their cookies and how to manage them.

South London Japanese Church may also use third party suppliers (such as Facebook and Google Analytics) and these providers may use cookies. They may also use tracking pixels, which are commonly found in advertising to track the effectiveness of advertisements.

As some of these services may be based outside of the UK and the European Union, they may not fall under the jurisdiction of UK courts. If you are concerned about this you can change your cookie settings (see above) and can find more information from the Information Commissioner’s website www.ico.org.uk.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.  


HOW WE TREAT CHILDREN AND VULNERABLE PERSONS

Aged 12 or under
Some of our work is undertaken with children.  We will exercise special care in holding and processing information about children. We will only hold or process this information after we have received the consent of at least one of the child’s parents or the child’s guardian.

Supporters in vulnerable circumstances
We recognise the importance of identifying and assisting supporters in vulnerable circumstances. Staff who send or respond to supporter emails or mailings are trained to be aware of, and to identify, signs of vulnerable circumstances and to deal with the supporter appropriately.

Personal information will be recorded so that we may respond appropriately in future, for example by ceasing fundraising requests or no longer sending emails or postal mailings.


YOU ARE IN CONTROL - HOW TO TELL US WHEN THINGS CHANGE

Preferences
You can change your preferences on what you receive from us or how we contact you, by mail or email, at any time. You can do so by: Emailing us at: hello@sljc.co.uk

Writing to us at:

South London Japanese Church

Second Floor

38 Dartford Road

Sevenoaks

Kent

TN13 3TQ

Updating your details
We do appreciate it if you keep your details up to date. You can do so in the same way as updating your preferences (above).

We may use Post Office address search, postcode lists or other available sources to confirm data that you provide us with, where, for example, we are unsure of what you have completed on a form.

We will not use these sources to create data that you have chosen not to provide, for example, if you have left a telephone number blank; nor will we automatically update changes of address, we will normally only update your address when you tell us it has changed. However, if you are a regular giver, continuing to give regularly, and postal deliveries are returned to us, we may use external sources to update your address details so that we may update you on how your donations are being used and contact you to confirm whether you would like to continue receiving our publications at your new address.

Telling us to stop processing
You have the right to ask us to erase your personal data, to ask us to restrict our processing or to object to our processing of your personal data. You can do so at any time by writing to us at:

South London Japanese Church

Second Floor

38 Dartford Road

Sevenoaks

Kent

TN13 3TQ


Your rights under the General Data Protection Regulation
You have the right to request details of the information we hold about you.  To receive a copy of the personal information we hold please write to us at the address given below.  We will respond within 28 days of receiving your letter.  For more information about your rights under the General Data Protection Regulation you can visit the website of the Information Commissioner’s Office.  

 

CHANGES TO SOUTH LONDON JAPANESE CHURCH’S PRIVACY & SECURITY POLICY

Changes to this Policy
This policy was established in October 2022. We may amend this policy from time to time to take account of changes to our processes or changes to data protection or other legislation. If we make any significant changes to this policy we will show this clearly on our website, in our publications or by writing to you directly. By continuing to use our website and/or continuing to contact us by email or telephone you will be deemed to have accepted these changes.

Feedback
We welcome feedback or questions on this policy or on any of our actions by

Emailing us at:> hello@sljc.co.uk

Writing to us at:
South London Japanese Church

Second Floor

38 Dartford Road

Sevenoaks

Kent

TN13 3TQ

 

 

South London Japanese Church

20th October 2022